What We Do
ECG Global Services offers a wide range of data and telephony networking services. Our capabilities range from design to support to software development and beyond. For more detailed information on our capabilities, visit Expertise.
On-Site Operations - We can staff and run your IT department for you. ECG Global Services has years of experience in network operations, management, and optimization, and we know how to keep your network running fast, smooth, and secure.
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Network Design - ECG Global Services has the breadth and depth of knowledge and experience necessary to design and build voice, video, and data networks that meet the needs of US Government agencies. National network service providers turn to our parent company, ECG, for help in designing in implementing new networks, and we draw on that same body of experience.
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Network Analysis - We know what to look for in fine-tuning your network. We go deep in five key areas: Routing and Switching, Security, Network Quality of Service, Scalability, and Reliability.
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Technical Training - Let our VoIP experts train your staff. We offer basic and advanced class on topics such as BroadWorks, Session Border Controllers, and more, and we can develop custom classes to fit your needs. Our instructors are all members of our technical staff as well, which means that they are experts on the newest technology and best practices.
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User Support - ECG Global Services offers Tier 1 VoIP Support Call Center services at our Georgia office – we can run your user support 24/7/365. We work to understand your network in order to provide customized support for your users. Our trained technicians work closely with our senior network designers.
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Network Security - Our senior network designers have developed sophisticated systems and software to keep your network safe from compromise and fraud. ECG Global Services has been fighting hackers for decades, and we know the tricks.
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Software Development - Our US based software developers are intimately aware of the challenges faced by network designers and troubleshooters, and they have the skills needed to write software that is solutions-base, stable, and secure.
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